| | Frequently Asked Questions (FAQs) | |
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| | What does Saleways Portal offer? | |
| | Saleways Portal makes it possible for you to send gifts to your dear ones residing almost anywhere In Nepal Through this service, you can order from the choicest gift items shown on the site while making the payment online. The gift will be delivered at an approximate time and address given by you, according to your specifications. | |
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| | Can I phone or fax my order? | |
| | No, orders are accepted only online after securing your payment through the credit card information submitted by you.. You may also send us a check but saleways.com does not place an order until check is cleared by our Bank. | |
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| | Which credit cards does www.saleways.com accept | |
| | At present we accept MasterCard, Visa credit cards and American Express. | |
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| | Is my credit card number / bank a / c. number secure? | |
| | Your Credit Card details are accepted through the SSL protocol. All transactions are secured, powered by SSL encryption capable of processing Credit Card transactions insuring that the information is encrypted before it is transmitted. | |
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| | Does Saleways Portal use SSL encryption? | |
| | Yes. Our shopping-cart software runs in Secure Mode on the customer's browser, using SSL (Secure Sockets Layer) to encrypt sensitive data such as credit card numbers. While selecting products and adding them to the Shopping Cart, the customer is in Non-Secure Mode. After he/she clicks the Pay-Now button, we switch to Secure Mode in order to collect the billing and shipping information. All modern Web browsers support the SSL standard.
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| | How do I feel sure that you have correctly registered the order placed? | |
| | After you have placed the order, you will get an e-mail confirming each order registered with us. Please check your e-mail and if you want any correction, you are requested to get in touch with us. | |
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| | How much time do you take to deliver after the payment has been made? | |
| | We deliver on the date you have mentioned in your order. Delivery outside Katmandu and Pokhara valley varies from over night to upto 7 days depending on destination. | |
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| | What is the mode of delivery? | |
| | Delivery within Kathmandu and Pokhara valley is managed by our staff and is delivered right to your door. Delivery of gifts outside the Kathmandu and Pokhara valley is made through renowned courier services and the order amount should be of minimum $25.00 USD. | |
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| | Can I send some message with the gift? | |
| | Yes, you can send your message with the gift. Just type in your message in 'Your Personalized Message' box while making the payment online. Your message will be delivered along with the gift. | |
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| | Can I have the gift delivered on a particular date? | |
| | Yes. You simply need to select the desired delivery date while placing an order online. The gift will be delivered on the specified date. Please place an order at least a week ahead if the order is for outside Kathmandu and Pokhara Valley. | |
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